The second-hand marketplace Users Voice Anger Over Size Updates

Shoppers are voicing their frustration after an update resulted in listings displaying inaccurate size information.

This online marketplace has altered its size classifications for women's and children's garments failing to inform every member regarding the update.

Social Media Response

Many shoppers and sellers are expressing on platforms claiming that product pages now present a modified sizing category versus the original listing because of the remapping.

The platform stated the revised method more closely matches comparable marketplaces.

They have suggested members to review their products and update the measurements by hand if necessary, resulting in member annoyance.

Sizing System Updates

Before the change, the measurements included a single numeric size and a letter, such as S/8 or M/10.

The updated approach includes a letter and a range like S/UK 8-10.

For certain items, the sizing has been recategorised - such as a large size was formerly size 12 but is now a UK 16-18.

User Stories

Frankie Bridger, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".

"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.

A different member, based in Glasgow, said garments she listed featuring size 14 markings were appearing on the platform as larger sizing 20-22.

"Should someone sized 20-22 purchase these they may become frustrated," she said.

Manual Updates

Charlotte Lunn, based in Derby, said she had been left angered by the change as she had to manually change the measurements for "each individual item".

"This situation is especially annoying, since I have chronic health issues and selling on Vinted has been paramount after experiencing income reduction," she explained.

Platform Context

The app has more than 100 million users, including 18 million in the UK.

It has emerged as a preferred choice compared to resale services such as eBay and Depop.

This is not the initial instance where an unanticipated change on the platform has faced criticism: earlier, the platform withdrew an update regarding delivery choices due to shopper criticism.